Are you an experienced travel industry professional with a passion for customer service and operations? We're seeking a highly organised and detail-oriented Operations Executive to join a dynamic and supportive team within the travel sector. This is your opportunity to work with a company renowned for delivering exceptional customer experiences. You'll play a key role in the smooth execution of travel logistics, from visa processing to final documentation and post-travel customer care. What You'll Do: Process and manage visa applications with accuracy and confidentiality Prepare, review and dispatch travel documentation for group and independent travellers Confirm and finalise bookings, ensuring all components are correct and aligned with service standards Respond to customer queries and feedback, offering outstanding service and care Coordinate with travel agents, suppliers, and internal teams to ensure seamless travel experiences Assist with pre/post travel arrangements, urgent tour changes, and incident management What You'll Bring: At least 3 years' experience in the travel industry Strong communication skills (written and verbal) High level of attention to detail and time management Ability to multitask and work collaboratively in a team A proactive, customer-first mindset Why You'll Love It: Great Salary: $65,000 - $70,000 Super Incentives Hybrid Work: Enjoy the flexibility of working from home & in the CBD office ✈️ Travel Discounts: Access exclusive industry perks Career Growth: Opportunities to develop and grow in your role Supportive Culture: Be part of a collaborative and friendly team environment Stability: Permanent full-time position Ready to Apply? Apply Today! Click "Apply Now" to submit your application! Have questions? Contact Bree on 02 9119 8744 or mail bree@traveltraderecruitment.com.au Your dream role is waiting- apply today! ✈️ Note: Only candidates with full Australian work rights will be considered!